1. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.

a. Information You Voluntarily Provide:

• Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
• Contact Forms: If you use our contact form, we collect the information you provide, such as your name, email address, and message, to respond to your inquiry.
• Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address and potentially your name.
• Account Registration: If you create an account on our site, we collect your chosen username, email address, and password. For your security, we don’t store your actual password. Instead, the Site converts it into a salted hash in our database. This is a one-way process that makes it impossible for anyone, including our Site administrators, to retrieve your original password, even if they access our systems.
• E-commerce Purchases: If you make a purchase, we collect necessary billing and shipping information, such as your name, address, email, and phone number. Payment processing details are typically handled by secure third-party payment gateways, and we do not directly store your full credit card information on our servers.

b. Information We Collect Automatically:

• Log Data: Like many website operators, we collect information that your browser sends whenever you visit our Site. This Log Data may include your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
• Cookies: Our Site uses “cookies” to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. We use:
  
  • Essential/Necessary Cookies: Required for the basic functionality of the website.
  • Analytical/Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).
  • Functionality Cookies: Used to remember your preferences on our site.
  • Advertising/Targeting Cookies (if applicable): Used to deliver more relevant advertisements to you (e.g., from Google AdSense, Facebook Pixel).
• Embedded Content from Other Websites: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

2. How We Use Collected Information

KRISTAL Media may collect and use Users’ personal information for the following purposes:

• To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
• To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To Improve Our Site: We may use feedback you provide to improve our products and services.
• To Process Transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To Administer a Contest, Promotion, Survey, or Other Site Feature: To send Users information they agreed to receive about topics we think will be of interest to them.
• To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

4. Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or conducting surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Examples of third-party services that may collect data on our site include:

• Google Analytics: For website traffic analysis. Privacy Policy.
• Akismet: An anti‑spam service for the web. Privacy policy
• WPMU DEV: Provides professional WordPress and web hosting services. Privacy policy
• Site Kit by Google: The official WordPress plugin from Google that provides insights into how people find and use our site. Privacy policy
• BIBD MPGS: For processing online payments. Privacy policy
• Pocket Pay: For processing online payments. Privacy policy

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

• If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
• For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have access to your personal data by default, and you have the right to request copies of your personal data.
• Right to Rectification: You have the permission to update your personal data by default, and you also the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): You have the permission to erase your personal data or account, and you have the right to request that we erase your personal data.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Object to Processing: You have the right to object to our processing of your personal data.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
• Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information below:

7. Changes to This Privacy Policy

KRISTAL Media has the discretion to update this Privacy Policy at any time. When we do, we will revise the “last updated” date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

8. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

9. Contact Information